Shipping policy
Shipping and Delivery
Order Processing
All orders are processed within 1–2 business days of payment confirmation. Orders placed before 12:00 PM local warehouse time on a business day typically ship the same day.
You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
Shipping Regions, Delivery Times & Costs
We ship from 4 regional fulfillment centers. Your order is automatically routed to the warehouse closest to you.
| Shipping Region | Processing Time | Estimated Delivery | Shipping Cost |
|---|---|---|---|
| United States, Canada & Mexico | 1–2 business days | 2–5 business days after dispatch | Free on US orders over $40. Flat-rate shipping applied at checkout for orders under $40 and for Canada and Mexico. |
| European Union & Switzerland | 1–2 business days | 5–9 business days after dispatch | Calculated at checkout depending on destination. |
| United Kingdom | 1–2 business days | 7–12 business days after dispatch | Calculated at checkout. |
| Australia, New Zealand & Singapore | 1–2 business days | 7–12 business days after dispatch | Calculated at checkout. |
Customs & Import Duties
For most countries, all applicable taxes and duties are included in your order total — no additional charges on delivery.
Exception: Switzerland and Norway. Orders to these countries ship from our EU warehouse and may be subject to local customs duties upon arrival. These charges are the customer's responsibility and are not included in the order price.