Refund policy
Refund and Return Policy
Standard Returns
We accept returns on unopened, unused items in original packaging within 30 days of delivery. To complete your return, we require a receipt or proof of purchase.
60-Day Money-Back Satisfaction Guarantee
We stand behind the quality of our products. We offer a 60-Day Money-Back Satisfaction Guarantee: if you use our products daily for 60 days and don't see results, contact our support team for a full refund.
Refund Processing
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or Missing Refunds
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact our support team.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please reach out to our customer support.